Jodi Krangle

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In the Clubhouse: The Power of Digital Audio For Customer Engagement – Part 2

May 24, 2023 by Jodi Krangle

In The Clubhouse - The Power of Digital Audio For Customer Engagement - Part 2 Graphic

The Power of Digital Audio For Customer Engagement – Part 2

“If you were thinking more towards the sonic branding aspect of finding a specific sound or a musical tone that represents the company, the way that I like to approach it is, what don’t you sound like? Because sometimes that’s too obtuse of an idea to think about. But like, if you know of something that’s your competition, maybe they have a sound and you go, I’m not this sound because I don’t like this. I don’t know. I just wanted to put that out there, that recognizing your competition, and also to Ahmed’s point, asking your customers, what sounds do you portray? So again, I’m going into the more of the sonic branding element of it, but I just wanted to put that out there.” — Jeanna Isham

 

This episode’s the second half of my discussion with panelists Ahmed Bouzi, Jeanna Isham, Audrey Arbeeny, and Steve Keller in The Power of Sound Club on Clubhouse about the Power of Digital Audio, as we discuss what voice AI might mean for voiceover artists, where companies looking to take advantage of sonic branding might want to start, and how social media and marketing algorithms are making reaching out to customers both easier and more of a challenge than ever before.

As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes.  If you have questions for me, visit www.audiobrandingpodcast.com where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available. And if you’re getting some value from listening, feel free to spread that around and share it with a friend, along with leaving an honest review. Both those things really help – and I’d love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast’s main page. I would so appreciate that.

 

Your Brand is Your Brand

The second half starts off with a question from Xavier, a voiceover artist and actor who’s looking to utilize his talent for AI and synthetic voices. We talk about the Open Voice Network and innovative voice-cloning companies like Respeecher, and our quartet of panelists offer their advice. “At the end of the day,” Steve says, “your brand is your brand. So any and all of these things that you’re doing that become part of a resume could potentially make you bankable.” Audrey adds “the one thing that I would say that I’d be a little careful with is like, let’s say you’re associated with one brand and you’re on camera for them. And then you’re on all of their media, your their voice. That might limit you from being somebody else’s voice because you’re too associated, you know what I mean?”

Knowing Your Tools

Jeff takes the stage for the next question, as he’s curious about where a company that hasn’t invested in audio branding before might start. We talk about the different resources that are available, and which forms of sonic marketing are the best fit for particular industries. “My general guidance,” Ahmed explains, “is to educate yourself about the space, but always start with your customers and ask yourself the question, how do I use this tool? And that’s why the education comes in, is you need to know what tools are out there. How do you use these various tools or one of these tools just to start?”

 

How Are We Using Sound?

Another observation comes from Cheryl, who notes how easy it is, in an online world driven by algorithms and metrics, for advertisers to alienate their customers with clumsy marketing. Ahmed agrees with her and shares his thoughts on the importance of diversifying ad campaigns to reach out to different categories of clients, and Steve notes that it all starts with considering how your brand intersects with your customers’ lives and how they actually relate to it. “Just take your brand,” he adds, “and start thinking about what are all the places where a consumer can hear your brand and then start asking yourself, how are we showing up there? How are we using sound right now?”

 

Episode Summary

  • How voiceover artists can take advantage of the voice synth revolution
  • The key to owning and protecting your voice as an audio brand
  • Where companies should start when it comes to creating a sonic logo
  • Reaching out effectively to your customers through digital audio

 

Connect with the Panelists

WitLingo Website: https://witlingo.com/digitalaudio/

Connect with Ahmed Bouzid on LinkedIn: https://www.linkedin.com/in/ahmedbouzid

Follow Ahmed Bouzid on Twitter: https://twitter.com/didou/

 

Dreamr Productions Website: https://www.dreamrproductions.com/

Follow Jeanna Isham on Facebook: https://www.facebook.com/DreamrProductions/

Connect with Jeanna Isham on LinkedIn: https://www.linkedin.com/in/jeannaisham/

Follow Jeanna Isham on Twitter: https://twitter.com/Jeanna_Isham

 

Audiobrain Website: https://www.audiobrain.com/

Connect with Audrey Arbeeny on LinkedIn: https://www.linkedin.com/in/audrey-arbeeny-9b62761

Follow Audrey Arbeeny on Twitter: https://twitter.com/audiobrain_ny

 

SXM Media Website: https://www.sxmmedia.com/

Follow Steve Keller on Facebook: https://www.facebook.com/stevekeller62/

Connect with Steve Keller on LinkedIn: https://www.linkedin.com/in/stevekeller1/

Follow Steve Keller on Twitter: https://twitter.com/audioalchemist_

 

Get your complimentary mini e-book and learn how to create your personalized and branded audio branding strategy with my Top Five Tips for Implementing an Intentional Audio Strategy.

Do you need a voice talent for your next project? Visit my voice-over website to find out more about how my voice can help you with your audio brand. You can also subscribe to the Audio Branding Podcast on YouTube to watch the show’s latest episodes.

Please leave the Audio Branding Podcast a written review or a spoken review so others can find the show on their favorite podcast player!

This interview episode was very skillfully made to sound beautiful by the talented Humberto Franco.

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Filed Under: Audio Branding Tagged With: Ahmed Bouzid, audio branding, Audiobrain, Audrey Arbeeny, clubhouse, digital audio, dreamr productions, jeanna isham, marketing, steve keller, SXM Media, voice AI, Witlingo

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